Hair needs to be wearable, effortless and chic. To achieve this, you have to understand structure. The cut is technical as well as artistic. I always explain to my clients why I am doing what I am doing, so they have an understanding of the process. The consultation is vital, I spend a lot of time and effort in understanding the client and their hair. My technical understanding means that I enjoy working with hair that a lot of stylists would say is difficult. Whether it's curly, fine or thick, there's always a technical approach and strategy that will make the client look amazing. There's a real kick when a client loves what you've done, particularly when they've never been satisfied with how their hair has looked in the past. At Errol Douglas we work with all hair types. During the course of the working day I love the variety and the fact that we work with Arab, Asian and European hair. I think that's what makes Errol Douglas special - it's a unique environment, a fantastic mix of technical ability and artistic talent.
Anna is amazing when it comes to high-profile functions. She is our bridal expert. When a client needs to look amazing for their wedding, an important event, she is fantastic, very calm and assured. She doesn't just make her clients look fabulous, she holds their hand, they can rely on her.